The process of migrating a website can seem daunting, but we’ve streamlined it to make the transition as smooth as possible. We offer a few different methods, depending on your comfort level and the complexity of your website.

Method 1: Free & Professional Migration (Recommended)

This is the easiest and most hands-off method. Our team of migration experts will handle the entire process for you, ensuring a seamless transfer with minimal to no downtime.

• Step 1: Sign Up for a Hosting Plan. Choose the hosting plan that best fits your needs and sign up on our website.

• Step 2: Submit a Migration Request. Once your account is active, you can submit a migration request through your client area or by contacting our support team. You’ll need to provide us with the login details for your old hosting account (e.g., cPanel, FTP, or other control panel access).

   

• Step 3: Our Team Gets to Work. Our migration specialists will securely transfer all your website files, databases, and emails. We will keep you updated on the progress.

• Step 4: Review and Go Live. We will provide you with a temporary URL so you can test your website on our servers and ensure everything is working perfectly before you make the final switch.

• Step 5: Update Your DNS. Once you’ve confirmed everything is good to go, we’ll guide you through the process of updating your domain’s nameservers at your domain registrar. This is the final step that points your domain to your new hosting account.

   

Method 2: Self-Service Migration (Manual)

For experienced users who prefer to handle the process themselves, here is a general guide.

• Step 1: Back Up Everything. Before you do anything else, create a complete backup of your website files and databases from your old hosting provider. You can typically do this through the control panel (like cPanel) or via FTP and a database management tool like phpMyAdmin.

   

• Step 2: Upload Files to Your New Account. Connect to your new hosting account using an FTP client (like FileZilla) and upload all your website files to the public_html directory.

   

• Step 3: Create and Import Your Database. In your new hosting account’s control panel, create a new database and a new database user. Then, use phpMyAdmin to import the database backup you created in Step 1. Remember to update your website’s configuration file (e.g., wp-config.php for WordPress) with the new database details.

   

• Step 4: Update Your Domain’s Nameservers. Log in to your domain registrar and change the nameservers to the ones we provide.

We strive for a seamless migration with zero downtime. Our professional migration team will first transfer your website to our servers and allow you to review it before you update your DNS. This means your old website will remain live and accessible until you are ready to make the final switch.

The duration depends on the size and complexity of your website. For most standard websites, our professional migration service is typically completed within 24 to 48 hours after you provide the necessary information. Manual migration time varies based on the user’s experience.

We can transfer your hosting, website files, and emails. Domain transfer is a separate process. However, if you would like to transfer your domain to our registrar, we can assist you with that as well. The process of pointing your domain to our servers (by updating the nameservers) is a simple and quick step.

To initiate the transfer, we will need access to your old hosting account’s control panel (e.g., cPanel username and password) or FTP credentials. Rest assured, all information is handled securely and is only used for the migration process.

Yes, our professional migration service includes the transfer of your email accounts and their contents. We will migrate your mailboxes to your new hosting account so you don’t lose any of your messages.

If you have an SSL certificate on your old hosting account, we will transfer it or help you install a new one on your new hosting account. We provide a free Let’s Encrypt SSL with all our hosting plans, so your website will remain secure.

Yes, our migration experts are experienced in transferring websites from all major hosting providers. Whether you use cPanel, Plesk, or another control panel, we can handle the move.

Our migration process includes thorough checks to prevent any issues. However, in the unlikely event that something does go wrong, our 24/7 technical support team is here to assist you. We also recommend you keep a backup of your website before and after the migration for an extra layer of security.