Tracking App Installations & Performance
Understanding how many users have installed your app is vital for measuring the success of your mobile strategy. The Jiinubi App Engine includes built-in tracking that monitors installation events and active app sessions directly from your service dashboard.
Accessing Your Analytics
To view your app's performance data, navigate to the management area of your service:
- Log in to the Jiinubi Client Area.
- Go to Services → My Services.
- Select your Managed App Engine.
- Scroll down to the App Usage Analytics section.
Notice:
Data is updated every 24 hours. If you have just launched your app, please allow one full day for the initial installation statistics to appear.
Data is updated every 24 hours. If you have just launched your app, please allow one full day for the initial installation statistics to appear.
Key Metrics Explained
Your dashboard tracks three primary metrics to help you understand user behavior:
- Install Events: The number of times a user has successfully clicked "Install" or "Add to Home Screen" and completed the process.
- App Launches: How many times the app was opened specifically from the home screen icon (Standalone Mode) vs. a standard browser.
- Platform Distribution: A breakdown of your app users by operating system (Android vs. iOS).
How Tracking Works
The Jiinubi Engine uses the Service Worker and Manifest "ID" to distinguish between a regular website visitor and an app user.
- The "app_installed" Event: Triggered when the browser confirms the installation package is accepted.
- The "display_mode" Check: Our engine detects when the site is loaded without a browser address bar, marking it as an active App Session.
Tip:
If your "Install Events" are low, try moving your "Smart Install" button to a more prominent location, like the top of your user dashboard.
If your "Install Events" are low, try moving your "Smart Install" button to a more prominent location, like the top of your user dashboard.
Troubleshooting Tracking Issues
If you know users are installing the app but the numbers aren't moving:
- Check Service Status: Ensure your App Engine is Active and Ready. Suspended services stop sending tracking telemetry.
- Integration Snippet: Verify that the Jiinubi code snippet is present on every page of your site, especially the "Start URL" page.
- Ad-Blockers: Extremely strict network-level ad-blockers can sometimes prevent the "Installation Success" signal from reaching the dashboard.
Warning:
Manual "Bookmarks" on iOS are not always trackable as App Installs because they do not trigger the manifest event. Only users who follow the "Add to Home Screen" process via Safari will be counted accurately.
Manual "Bookmarks" on iOS are not always trackable as App Installs because they do not trigger the manifest event. Only users who follow the "Add to Home Screen" process via Safari will be counted accurately.
Summary
Summary:
The Jiinubi dashboard provides a transparent look at your mobile growth. Use the analytics to identify which platforms your users prefer and to ensure your "Ready Status" is translating into real-world installations.
The Jiinubi dashboard provides a transparent look at your mobile growth. Use the analytics to identify which platforms your users prefer and to ensure your "Ready Status" is translating into real-world installations.
