How to Create and Set Up Your Professional Email

A professional email address builds trust with your customers and strengthens your brand. With your Jiinubi hosting account, you can create unlimited* email addresses associated with your domain.

Phase 1: Creating the Email Account

1. Log In: Access your Jiinubi Client Area and go to Services > My Services.
2. Enter cPanel: Click on your active hosting plan and select the Login to cPanel button on the left sidebar.
3. Find Email Accounts: In the cPanel dashboard, go to the Email section and click Email Accounts.
4. Create: Click the + Create button on the right side.
5. Details:
   • Username: Enter the prefix you want (e.g., hello, sales, or yourname).
   • Password: Set a strong password or use the "Generate" button.
6. Finish: Click + Create at the bottom of the page. Your email is now live!

Phase 2: How to Access Your Mail

There are two main ways to check your professional email:

Option A: Jiinubi Webmail (Easiest)

• Direct Link: Go to www.yourdomain.com/webmail
• Login: Use your full email address and the password you just created.
• Interface: Choose Roundcube to enter your inbox.

Option B: Connecting to Mobile or Desktop Apps

If you want to receive your Jiinubi emails inside apps like Outlook, Gmail, or iPhone Mail, use these settings:

Phase 3: Troubleshooting Common Issues

• Emails not sending? Ensure your Outgoing Server (SMTP) requires authentication with the same username and password as your inbox.
• Not receiving emails? If you recently registered or transferred your domain, it may take a few hours for MX Records to propagate globally.
• Mailbox Full? Increase the Folder Quota in the cPanel Email Accounts settings.

Why Use Jiinubi Professional Email?

• Secure: Encrypted with SSL/TLS.
• Ad-Free: No trackers or advertisements in your inbox.
• Local Support: If you have trouble setting it up, the Jiinubi team is just a ticket away.