02. Managing DNS Records (A, CNAME, MX, TXT) Print

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Managing DNS Records (A, CNAME, MX, TXT)

DNS (Domain Name System) records act as the traffic controllers of your domain. They tell the internet where to send website visitors, where to deliver emails, and how to verify domain ownership.


Where to Manage Your DNS

Before editing any DNS records, confirm where your DNS is hosted:

  • Using Jiinubi Nameservers:
    Manage DNS inside cPanel → Zone Editor.
  • Using External Nameservers (e.g., Cloudflare):
    Manage DNS at that provider’s dashboard.
Important
DNS records must always be edited where the active nameservers are pointing.

Common DNS Record Types

Record Type Purpose Example Use Case
A Points a domain to an IP address Connecting a domain to a hosting server
CNAME Points a subdomain to another domain blog.yourdomain.com → yourdomain.com
MX Controls where email is delivered Routing mail to Google Workspace or Jiinubi Mail
TXT Stores verification or security data Google verification, SPF, DKIM

How to Edit DNS Records in cPanel

  1. Log in to your Jiinubi Client Area.
  2. Access your cPanel.
  3. Scroll to the Domains section.
  4. Click Zone Editor.
  5. Find your domain and click Manage.

1. Adding an A Record (Website Connection)

Use this when pointing your domain to a specific server IP (e.g., Shopify, VPS, or custom host).

  1. Click + Add Record.
  2. Name: yourdomain.com.
  3. Type: A
  4. Record: Enter the IP address provided by your web host.
  5. Click Save Record.

2. Adding an MX Record (Email Routing)

Use this when moving email services (for example, to Google Workspace).

  1. Locate existing MX records and Delete them.
  2. Click + Add Record.
  3. Type: MX
  4. Priority: Usually 1, 5, or 10.
  5. Destination: aspmx.l.google.com.
  6. Click Save Record.
Warning
Incorrect MX records can stop email delivery completely.

3. Adding a TXT Record (Verification & Security)

TXT records are commonly used for Google verification, SPF, and DKIM email security.

  1. Click + Add Record.
  2. Type: TXT
  3. Name: yourdomain.com.
  4. Record: Paste the verification string provided.
  5. Click Save Record.

Important Rules for DNS Editing

  • The Dot Rule:
    Domains often end with a dot (e.g., yourdomain.com.). If omitted, the system usually adds it automatically.
  • TTL (Time To Live):
    Determines how long servers cache records. Common values: 3600 (1 hour) or 14400 (4 hours).
  • Propagation Delay:
    DNS changes usually take 1–4 hours to reflect globally.
  • Avoid Conflicts:
    You cannot have both an A record and a CNAME for the same hostname (e.g., www).

Pro Tip: DNS Management Add-on

If you do not have a hosting plan but still need DNS control:

  • Ensure DNS Management was enabled during domain purchase.
  • Go to Domains → My Domains → Manage → DNS Management.
  • Edit records directly without logging into cPanel.
Need Help?
If you are unsure which record to add, open a support ticket and include the service provider’s instructions. Our team will assist you safely.

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