How to Change or Reset Your Account Password

At Jiinubi, we take security seriously. Whether you want to update your password as part of a regular security check or you’ve accidentally forgotten it, this guide shows you how to regain secure access to your dashboard.

Scenario A: Changing Your Password (While Logged In)

If you already know your password and want to update it:

1. Log In: Access your Jiinubi Client Area.
2. Navigate to Security: Click Hello, [Name]! in the top-right corner.
3. Select Change Password: Choose Change Password from the dropdown menu.
4. Enter Details:
   • Enter your Existing Password
   • Enter your New Password (aim for a strength score of 100)
   • Confirm the new password
5. Save: Click Save Changes. Your new password will be active on your next login.

Scenario B: Resetting a Forgotten Password (Logged Out)

If you can’t remember your password and cannot log in:

1. Go to the Login Page: Visit the Jiinubi Client Area login page.
2. Request Reset: Click the Forgot Password? link below the login button.
3. Enter Your Email: Use the email address associated with your account.
4. Check Your Inbox: Look for an email from Jiinubi Support titled “Password Reset Validation.”
5. Click the Link: Open the email and click the secure reset link.

Once confirmed, you’ll be redirected to a secure page where you can set a new password and log in immediately.

Password Best Practices

To protect your Jiinubi account from brute-force and unauthorized access attempts, we recommend using a password that:

• Is at least 12 characters long
• Includes uppercase and lowercase letters
• Includes at least one number and one symbol (e.g. @, #, $, !)
• Is not used on any other website or service

Important: Password Types at Jiinubi

Depending on your setup, you may have multiple passwords:

• Client Area Password: Used to log in to jiinubi.com for billing, domains, and support.
• cPanel Password: Used to manage website files, emails, and databases (often synced with Client Area).
• WordPress Admin Password: Used to log in to yourdomain.com/wp-admin to manage website content.