How to Close Your Jiinubi Account
If you no longer wish to use Jiinubi services, you can close your account. This guide walks you through the steps and important considerations before closing your account.
Important Considerations Before Closing
- All active hosting services, domains, and website data will be terminated.
- Refunds are only possible if eligible under the 30-Day Money-Back Guarantee.
- Ensure you have backed up all website files, databases, emails, and SSL certificates.
Notice:
Once your account is closed, all data is permanently deleted and cannot be recovered.
Once your account is closed, all data is permanently deleted and cannot be recovered.
Step 1: Backup Your Data
Before closing your account, download all website files and databases. Also, export emails and settings you may need in the future.
Tip:
Use cPanel or your hosting panel’s backup tools to create a full backup for easier restoration elsewhere.
Use cPanel or your hosting panel’s backup tools to create a full backup for easier restoration elsewhere.
Step 2: Cancel Active Services
- Log in to your Jiinubi Client Area.
- Go to Services → My Services.
- Cancel each active service individually by clicking Request Cancellation.
Warning:
Some services, like domain registrations or premium SSLs, may be non-refundable. Review cancellation terms carefully.
Some services, like domain registrations or premium SSLs, may be non-refundable. Review cancellation terms carefully.
Step 3: Submit an Account Closure Request
- Open a Support Ticket addressed to the Billing or Account Department.
- Include the following information:
- Full name and email associated with your account
- Reason for closing your account
- Confirmation that all services are cancelled and backups are completed
- Submit the ticket and wait for confirmation from Jiinubi support.
Notice:
Account closure may take 24–48 hours for processing. You will receive a confirmation email once the account is successfully closed.
Account closure may take 24–48 hours for processing. You will receive a confirmation email once the account is successfully closed.
Step 4: Verify Closure
After receiving confirmation, log in to ensure you no longer have access. All services, files, and billing information should be terminated.
Tip:
Keep the confirmation email from Jiinubi for your records in case of future billing disputes.
Keep the confirmation email from Jiinubi for your records in case of future billing disputes.
Summary
Summary:
Closing your Jiinubi account involves backing up your data, cancelling active services, submitting a closure request, and verifying the termination. Ensure all backups and non-refundable items are accounted for before proceeding.
Closing your Jiinubi account involves backing up your data, cancelling active services, submitting a closure request, and verifying the termination. Ensure all backups and non-refundable items are accounted for before proceeding.
For questions or assistance, contact Jiinubi Support.
