The Maturity Period: Why Commissions Stay “Pending” for 30–60 Days
If you’ve earned an affiliate commission but see it marked as Pending, don’t worry — this is completely normal. This article explains what the maturity period is, why it exists, and when your earnings become available for withdrawal.
1. What Is the Maturity Period?
The maturity period (also called a holding period) is the time that must pass before a commission moves from your Pending Balance to your Available Balance.
At Jiinubi, the maturity period is typically 45 days from the date of the customer’s initial payment.
During this time, the commission is reserved but not yet withdrawable.
2. Why Is There a Delay?
Holding commissions protects both Jiinubi and our affiliates. There are three main reasons for this delay:
a) Money-Back Guarantee
Jiinubi offers a 30-day money-back guarantee to new customers. If a referred customer cancels and requests a refund within this period, the sale is reversed and the commission is void.
We wait until this window closes to confirm the sale is final.
b) Fraud Prevention
Affiliate fraud is common in the hosting industry, including:
- Stolen or unauthorized credit card payments
- Fake signups created to generate commissions
- Self-referrals or incentivized signups
The 45-day window allows our security team to verify that each transaction is legitimate and free from chargebacks.
c) Payment Processing & Chargebacks
Banks and card processors take time to fully settle transactions. In some cases, customers may dispute or reverse payments weeks after the initial charge.
The maturity period ensures funds have cleared safely before commissions are released.
3. How to Track Maturity in Your Dashboard
You can track exactly where each commission stands from your Affiliate Dashboard.
- Log in to your Client Area and open the Affiliates section.
- Scroll down to the Referral Table.
- Check the Status column for each referral.
Status meanings:
- Pending: Still within the 45-day maturity period.
- Active: The period has passed and the commission is now available for withdrawal.
4. What Happens if a Customer Cancels?
If a referred customer cancels their service before the maturity period ends:
- The referral status changes to Cancelled or Voided
- The pending commission is removed from your balance
- No commission is paid for that sale
If a customer cancels after the maturity period (for example, after 6 months):
- You keep all commissions already earned
- Recurring payments stop from the cancellation date onward
Summary of Timing
| Event | Timeline |
|---|---|
| Sale Made | Appears as “Pending” within 15–30 minutes |
| Holding Period | 45 days from the initial payment date |
| Funds Clear | Moves to “Available” on Day 46 |
| Withdrawal Request | Can be made once minimum threshold is reached |
Important:
To avoid commission reversals, do not engage in self-referrals, misleading promotions, or incentivized traffic (paying users to sign up). Such activity is reviewed during the maturity period and may result in forfeited earnings.
