02. Using the JetBackup Tool for Daily Restores Print

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Using the JetBackup Tool for Daily Restores

1. Why Use JetBackup Instead of Standard Backups?

  • Self-Service: Restore files or databases without contacting support.
  • Granular Control: Restore a single email account, one database, or a specific folder like public_html/images without affecting other content.
  • No Disk Space Penalty: Backups are stored on a remote, secure server and don’t count against your Jiinubi hosting quota.

2. How to Restore Your Website Files

  1. Log in to cPanel and navigate to the Files section. Click JetBackup 5.
  2. Click Home Directory on the dashboard.
  3. Choose a Restore Point: Select the date you want to revert to.
  4. Change File Selection: Click Change Files Selection.
  5. Browse and Select: Navigate to the files or folders you want to restore, check the boxes, and click Select Files.
  6. Initiate Restore: Click Restore and then Restore Selected Items to start the process.

3. How to Restore a Database

  • If your site shows a "Database Error," click Databases in JetBackup 5.
  • Select the database for your site and choose the backup date.
  • Click RestoreRestore Selected Items.
  • Important: Always restore the "Database User" if you recently changed its password.

4. Monitoring the Progress (The Queue)

  • Restoration may take a few minutes depending on site size.
  • Click the Queue icon in the sidebar.
  • Pending/Processing: Server is fetching and replacing files.
  • Completed: Your site has been restored.
  • Failed: Usually due to a temporary connection issue. Retry or contact support if needed.

Feature Guide

Feature Best For
Full Account Restoring everything (files, emails, and settings) after a major hack or error.
Home Directory Recovering a file you accidentally deleted or an old version of a stylesheet.
Database Fixing "Database Connection" errors or rolling back content changes.
Email Accounts Restoring a deleted inbox or specific missing emails.
???? Tip: Use the "Merge" option in JetBackup 5 to add missing files from the backup without deleting newer files on your server. Use cautiously.

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