Add Funds & Apply Account Credit
The Add Funds feature allows you to deposit a balance into your Jiinubi Wallet in advance. Instead of paying each invoice individually, you can maintain a credit balance that automatically settles bills for your hosting, domains, and other services.
???? Tip: Keeping a positive Wallet balance prevents downtime and missed renewals, especially if you're traveling or busy.
How It Works
When you add funds, the money is stored as Account Credit. When a new invoice is generated, the system checks your Wallet balance. If sufficient funds exist, the invoice is marked as Paid instantly.
Key Benefits
- Prevent Downtime: Avoid service suspension due to missed payments.
- Automated Renewals: Domains and hosting services are renewed without manual intervention.
- Budgeting: Deposit a lump sum to cover all services for the year.
- Fewer Transactions: Reduces small alerts and transaction notifications from your bank or M-Pesa.
Important Rules
- Minimum/Maximum Limits: Typically $10 USD minimum and $500 USD maximum.
- Non-Refundable: Funds must be used for Jiinubi services and are generally non-refundable.
- Active Service Requirement: You must have at least one active service to use Add Funds.
Add Funds via Credit/Debit Card
- Log in to the Client Area and go to Billing > Add Funds.
- Enter your deposit amount (e.g., $200 USD).
- Select Credit/Debit Card as your payment method.
- Provide Card Details:
- Name on Card
- 16-digit Card Number
- Expiry Date (MM/YY)
- CVV/CVC Code
- 3D Secure OTP verification if prompted
- Once authorized, the funds are instantly added to your Wallet.
???? Notice: Your full card details are never stored on Jiinubi servers and are processed securely via PCI-compliant payment gateways.
Add Funds via M-Pesa STK Push
- Log in to the Client Area and navigate to Billing > Add Funds.
- Enter the deposit amount.
- Select M-Pesa (STK Push) and click Add Funds.
- Complete the request on your phone by entering your M-Pesa PIN.
- Confirmation SMS will arrive, and your Wallet balance updates instantly.
???? Tip: STK Push is instant. If your site was suspended for non-payment, adding sufficient funds will automatically settle invoices and reactivate your website.
Add Funds via PayPal
- Log in to the Client Area and select Billing > Add Funds.
- Enter your deposit amount.
- Select PayPal as the payment method.
- Log in to PayPal, choose your funding source, and confirm payment.
- Funds are instantly reflected in your Wallet upon returning to Jiinubi.
???? Notice: Ensure your PayPal account is verified to prevent delays. Currency conversion fees may apply if using a different currency than your account.
Applying Account Credit to an Invoice
- Log in to your Client Area and navigate to Invoices.
- Open the unpaid invoice you wish to settle.
- Look for the notification box: "You have a credit balance of [Amount] available. Apply it now?"
- Enter the amount to use. To fully pay, enter the total Balance Due.
- Click Apply Credit. The page will refresh.
- Verify the status:
- Paid: Full invoice settled.
- Partial Payment: Remaining balance can be paid via Card, PayPal, or M-Pesa.
???? Tip: Check your Wallet balance before opening an invoice. Ensuring enough funds upfront prevents partial payments.
Why Credit May Not Apply Automatically
- Timing: Invoice was created before you added funds.
- Settings: Automatic credit application may be disabled in Billing Settings.
Applying Credit to Multiple Invoices
Repeat the process for each invoice individually, or use the Mass Pay feature to apply your total Wallet balance to multiple selected invoices.
⚠️ Warning: Verify invoice totals before applying credit. Once applied, transactions cannot be undone. Refunds may require manual support.
???? Notice: Newly added funds may take a few seconds to reflect in your Wallet. Refresh the invoice page if needed.
