Renewing Your Domain Name Automatically
The most common reason websites go offline is a forgotten domain renewal. If your domain expires, your website, professional email addresses, and online brand stop working immediately.
At Jiinubi, we offer an Auto-Renewal system so you never have to worry about missing a renewal deadline.
How Auto-Renewal Works
When Auto-Renewal is enabled for a domain:
- Expiry Notifications:
Jiinubi sends reminder emails 30, 15, and 7 days before your domain expires. - Invoice Generation:
An invoice is automatically created 14 days before the expiry date. - Automatic Payment:
If you have a valid card on file or sufficient account credit, the system will attempt to pay the invoice automatically. - Confirmation:
Once payment succeeds, your domain is renewed with the global registry, and you receive a confirmation receipt by email.
With Auto-Renew enabled, your domain stays active even if you forget the date.
How to Enable (or Disable) Auto-Renewal
You can control Auto-Renewal for each domain individually:
- Log in to your Jiinubi Client Area.
- Go to Domains → My Domains.
- Click the Manage button (wrench icon) next to the domain.
- From the left sidebar, click Auto Renew.
- Click Enable Auto Renew or Disable Auto Renew.
Status Check:
If the status shows Enabled, Jiinubi will attempt to renew the domain automatically. If it shows Disabled, the domain will expire on its Next Due Date unless you pay manually.
Important: Keep Your Payment Method Updated
Auto-Renewal only works if your payment method is active. To avoid renewal failures:
- Credit / Debit Cards:
Update expired cards under Billing → My Cards. - M-Pesa Users:
Because M-Pesa requires a confirmation prompt on your phone, log in and pay the invoice manually as soon as it is generated. - Account Credit:
You can top up your Jiinubi account balance in advance. The system will always use account credit first for renewals.
What Happens If a Domain Expires?
If a domain is not renewed on time, the following stages usually apply:
- Grace Period (≈ 30 Days):
Most domains (such as .com) can still be renewed at the normal price. - Redemption Period:
The registry charges a high recovery fee (often $100+) to restore the domain. - Public Release:
The domain is released back to the public and can be registered by anyone — including competitors.
Once a domain enters Redemption or Public Release, recovery is expensive or impossible.
Pro Tip
This locks in current pricing and adds an extra layer of safety.
If you are unsure about your domain’s renewal status, open a billing support ticket and our team will be happy to assist.
